Contact & Support

Get in touch with our team for help with issues, questions, or feedback. Before reaching out, you may find a quick answer in our FAQ.

Getting help

Email us at [email protected]. We respond to all inquiries within 1-2 business days.

Reporting an issue

To help us resolve your issue quickly, include as much of the following as applicable:

• What you were trying to do — a brief description of your goal
• What happened — including any error messages or unexpected behavior
• Your project name — so we can look up your account
• Steps to reproduce — if the issue is repeatable, list the exact steps
• Browser and OS — for UI-related issues, include browser version and operating system

The more context you provide, the faster we can help.

Response expectations

We aim to respond within 1-2 business days for all inquiries.

For urgent issues — such as billing errors, data loss, or service outages — add "URGENT" to your email subject line. We'll prioritize these accordingly.

Enterprise support

Enterprise customers have access to dedicated support channels. Contact your account manager for details on your specific SLA terms and support options.

Feature requests

We read every feature request that comes in, and your feedback directly shapes our roadmap. To submit a request, email us at [email protected] with a description of what you'd like to see and why it would help your workflow.